FAQ
Frequently asked questions about Bambinaut.
1. Registration & account management
How do I register with Bambinaut?
Visit the home page, select “Register” and fill in the short form. You will receive a welcome email and can then log in to your baby diary.
How do I add a baby profile?
After logging in, select “Create baby profile” on your dashboard. Enter the name, date of birth and other details. The number of profiles you can create depends on your plan. See Premium for the current limits.
How can I reset my password or change my email address?
Select “Forgot password?” on the login page to reset your password. You can edit your email address and other personal details in your account settings.
Can I use Bambinaut without a paid subscription?
Yes. The free plan includes core features such as recording milestones and uploading photos, with limits on the number of photos and milestones.
2. Milestones & storage
How do I record a voice note or first words?
Open a new milestone or edit one of your own. Under “Notes”, find “Voice note or first words”. Select “Record” and allow microphone access. Select “Stop” to finish. You can listen to the recording or discard it before saving the milestone. Each milestone supports one recording.
How long can voice notes be, and how much storage do I have?
The free plan allows 30 seconds per milestone and 25 MB of audio storage per account. Plus includes 1 minute and 250 MB; Premium includes 5 minutes and 1 GB. The Milestone Legend plan initially uses the Premium limits and then switches to the Plus limits. Existing recordings remain when your plan changes; new recordings follow your current limits. Compare all plans.
Who can hear my voice notes? Are they converted to text?
Voice notes are only accessible in your own account. They are not shared through family access or public album links. Bambinaut stores recordings as audio and does not automatically transcribe them. No external audio processing or transcription services are used.
Why is microphone recording not working?
Allow microphone access in your browser or app settings. Use an up-to-date browser and keep the recording form open while recording. The Android app requires version 0.1.6 or later. If the update is not yet available to you, you can record voice notes using Bambinaut in your browser.
What are milestones and how do I create them?
Milestones capture special moments in your child’s development, such as a first step or first word. Select “New milestone”, upload photos or videos, add a note and save. The moment appears chronologically in your timeline.
How much storage does Premium include?
Premium provides additional storage for your photos and videos. See the current plan comparison for the applicable limits.
Can I edit or delete milestones later?
Yes. You can edit your milestones to add notes or change photos. You can also delete entire entries.
Can I use the diary for twins or several children?
Yes. With a suitable plan, you can create several separate baby profiles in one account and keep an individual diary for each child.
3. Security, privacy & sharing
How are my photos and videos stored?
Your data is stored on servers in Europe and protected in accordance with the GDPR. You decide who can see your content. Milestones are private by default.
Are family and friends notified when I add a milestone?
Visitors to your shared link can subscribe with their email address. They then receive an email notification when you publish a new milestone.
How do I share baby moments with Family & Friends?
Open “Family & Friends” and enter the email address of the person you wish to invite. They receive a confirmation link for access. When creating a milestone, choose whether it is shared with invited guests.
What happens to my data when I cancel Premium?
After cancellation, your account switches to the free plan. Existing photos and milestones remain available to view and share. New entries are subject to the free plan’s limits.
Is Bambinaut available for Android and iOS?
Bambinaut has an Android app in the Google Play Store. On iPhone, iPad and computers, you can use Bambinaut directly in your browser.
How does Bambinaut differ from WhatsApp groups or social media?
Bambinaut focuses on privacy and control. You choose who can access your memories, and milestones stay organised chronologically. Shared timelines on the free plan may display recommendations clearly marked as advertising.
Can I print or export my baby diary?
You can export your photos and videos. Photo book options also let you turn your collected milestones into a physical book, subject to the available products and features.
4. Premium & support
What does Premium add to the free plan?
Premium mainly provides additional capacity to record your child’s milestones. The plan comparison lists all current features and limits.
How can I pay for Premium?
Monthly or annual memberships can be paid using supported payment methods such as PayPal and credit card.
Can I cancel Premium monthly?
This depends on your subscription. Monthly subscriptions can be cancelled at the end of the monthly billing period. Annual subscriptions can be cancelled at the end of the annual billing period.
How do I contact support?
The quickest way to contact support is through the website’s contact form.
