Terms and conditions – Bambinaut

1. Scope

These terms govern all contracts between the provider and private end customers (“users”) concerning the paid and free features of Bambinaut (web app and mobile apps). Different terms apply only with the provider’s express written consent.

2. Service description

Bambinaut is a digital service for recording, storing and privately sharing baby memories (text, images and videos). Features and allowances, such as baby profiles, images per milestone and milestones per year, depend on the selected plan.

The service is accessed through the website bambinaut.de and, once released, through mobile apps for iOS/Android. Technical differences may mean that web and app features vary.

3. Contract formation

The presentation of services is non-binding. A paid subscription contract is concluded when the user selects a plan during checkout, confirms the obligation to pay and successfully completes payment. The user then receives an order or contract confirmation by email.

4. Prices, billing periods and payment methods

Current prices are available at bambinaut.de/premium . All prices are in euros and include statutory VAT.

Payments are currently processed through PayPal and Stripe (for example, credit card and other available payment methods). Depending on the selected term, billing takes place in advance, for example monthly or annually. The subscription renews automaticallyunless cancelled in time (see section 10).

Apps & app stores: Where purchases or in-app purchases are made through the Apple App Store or Google Play, the respective store termsalso apply. In that case, Apple/Google processes payment; invoicing, withdrawal and refunds must be handled directly through the relevant store.

5. Trials, upgrades, downgrades and price changes

Trials, where offered, end automatically when the trial period expires or on upgrading. Upgrades and downgrades take effect from the next billing period. Current periods are not refunded proportionately unless required by law.

Price changes for renewal periods will be communicated in text form before they take effect. If the user objects or cancels in time, the existing conditions apply until the end of the term.

6. Right of withdrawal for digital services

Consumers have a statutory right of withdrawal. As the service concerns digital content/services, the provider may begin performance when the contract is concluded if the user expressly agrees. When performance begins, the right of withdrawal expiresafter the user has been informed accordingly. The full withdrawal information is provided before the contract is concluded.

7. User obligations & content

• Login details must be kept confidential; accounts are not transferable.
• Users may upload only content for which they hold the necessary rights. Third-party rights, including copyright and personality rights, must be respected.
• Unlawful, offensive, discriminatory, harmful-to-minors or other content that violates the law or these terms is prohibited.
• The user grants the provider a non-exclusive licence, limited to the contract term and technically necessary for performance, to store, back up and host content and make it available through sharing links and invitations.

8. Availability, maintenance & data security

The provider aims for high availability. Planned maintenance and interruptions will be announced where possible. Backups are made regularly, although complete data loss cannot be technically ruled out.

9. Liability

The provider has unlimited liability for intent and gross negligence and for injury to life, body or health. For slightly negligent breaches of essential contractual obligations, liability is limited to foreseeable damage typical of the contract. Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.

10. Term, renewal & cancellation

Free accounts can be deleted at any time. Paid subscriptions have the term shown during checkout and renew automaticallyunless cancelled by the end of the current billing period at the latest.

Cancel through your account settings or by email to info@bambinaut.de (text form is sufficient). Statutory special termination rights remain unaffected.

11. Mobile apps and app store terms

These terms apply equally to the web service and mobile apps. Use or installation through app stores is also subject to the terms of the respective stores (Apple/Google). For in-app purchases, withdrawal, billing and refunds may be handled exclusively through the relevant store.

12. Social media profiles & competitions

The provider maintains profiles, for example on Instagram and Pinterest. Contracts are not concluded through social media; support requests sent by direct message do not constitute receipt for deadline purposes. The relevant platform’s terms and moderation rules apply.

Competitions and promotions on social media have separate participation termswhich are announced for each promotion.

13. Data protection

Personal data is processed in accordance with data protection laws. Further details are provided in the privacy policy.

14. Changes to these terms

The provider may amend these terms with effect for the future. Changes will be communicated in text form. If the user does not object within six weeks or continues to use the service, the changes are deemed accepted; the user will be informed of this consequence.

15. Final provisions

The law of the Federal Republic of Germany applies. Munich is the place of jurisdiction where permitted. If a provision is invalid, the remaining provisions remain effective.

1. Scope

These terms govern all contracts between the provider and private end customers (“users”) concerning the paid and free features of Bambinaut (web app and mobile apps). Different terms apply only with the provider’s express written consent.

2. Service description

Bambinaut is a digital service for recording, storing and privately sharing baby memories (text, images and videos). Features and allowances, such as baby profiles, images per milestone and milestones per year, depend on the selected plan.

The service is accessed through the website bambinaut.de and, once released, through mobile apps for iOS/Android. Technical differences may mean that web and app features vary.

3. Contract formation

The presentation of services is non-binding. A paid subscription contract is concluded when the user selects a plan during checkout, confirms the obligation to pay and successfully completes payment. The user then receives an order or contract confirmation by email.

4. Prices, billing periods and payment methods

Current prices are available at bambinaut.de/premium . All prices are in euros and include statutory VAT.

Payments are currently processed through PayPal and Stripe (for example, credit card and other available payment methods). Depending on the selected term, billing takes place in advance, for example monthly or annually. The subscription renews automaticallyunless cancelled in time (see section 10).

Apps & app stores: Where purchases or in-app purchases are made through the Apple App Store or Google Play, the respective store termsalso apply. In that case, Apple/Google processes payment; invoicing, withdrawal and refunds must be handled directly through the relevant store.

5. Trials, upgrades, downgrades and price changes

Trials, where offered, end automatically when the trial period expires or on upgrading. Upgrades and downgrades take effect from the next billing period. Current periods are not refunded proportionately unless required by law.

Price changes for renewal periods will be communicated in text form before they take effect. If the user objects or cancels in time, the existing conditions apply until the end of the term.

6. Right of withdrawal for digital services

Consumers have a statutory right of withdrawal. As the service concerns digital content/services, the provider may begin performance when the contract is concluded if the user expressly agrees. When performance begins, the right of withdrawal expiresafter the user has been informed accordingly. The full withdrawal information is provided before the contract is concluded.

7. User obligations & content

• Login details must be kept confidential; accounts are not transferable.
• Users may upload only content for which they hold the necessary rights. Third-party rights, including copyright and personality rights, must be respected.
• Unlawful, offensive, discriminatory, harmful-to-minors or other content that violates the law or these terms is prohibited.
• The user grants the provider a non-exclusive licence, limited to the contract term and technically necessary for performance, to store, back up and host content and make it available through sharing links and invitations.

8. Availability, maintenance & data security

The provider aims for high availability. Planned maintenance and interruptions will be announced where possible. Backups are made regularly, although complete data loss cannot be technically ruled out.

9. Liability

The provider has unlimited liability for intent and gross negligence and for injury to life, body or health. For slightly negligent breaches of essential contractual obligations, liability is limited to foreseeable damage typical of the contract. Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.

10. Term, renewal & cancellation

Free accounts can be deleted at any time. Paid subscriptions have the term shown during checkout and renew automaticallyunless cancelled by the end of the current billing period at the latest.

Cancel through your account settings or by email to info@bambinaut.de (text form is sufficient). Statutory special termination rights remain unaffected.

11. Mobile apps and app store terms

These terms apply equally to the web service and mobile apps. Use or installation through app stores is also subject to the terms of the respective stores (Apple/Google). For in-app purchases, withdrawal, billing and refunds may be handled exclusively through the relevant store.

12. Social media profiles & competitions

The provider maintains profiles, for example on Instagram and Pinterest. Contracts are not concluded through social media; support requests sent by direct message do not constitute receipt for deadline purposes. The relevant platform’s terms and moderation rules apply.

Competitions and promotions on social media have separate participation termswhich are announced for each promotion.

13. Data protection

Personal data is processed in accordance with data protection laws. Further details are provided in the privacy policy.

14. Changes to these terms

The provider may amend these terms with effect for the future. Changes will be communicated in text form. If the user does not object within six weeks or continues to use the service, the changes are deemed accepted; the user will be informed of this consequence.

15. Final provisions

The law of the Federal Republic of Germany applies. Munich is the place of jurisdiction where permitted. If a provision is invalid, the remaining provisions remain effective.